A few good
questions.
Here’s a helpful place to start. For details about your property or a particular sale, just ask Karen.
What does The Velvet Keepsake do?
Karen offers estate sale management, organization, clean-up, haul off, consulting, and funding discussions. The services for each estate are agreed upon after reviewing your needs.
Is the consultation free?
Yes. Use the free consultation form to share your location, timeline, and the help you need. Your request is not a confirmed appointment; Karen will confirm availability separately.
What is the estate sale commission?
The estate sale management commission is 30%. The scope of work, any additional services, and separate charges are confirmed in your agreement.
Should I clean out the house before contacting Karen?
Start by securing private documents and identifying items you want to keep. Before a major clear-out, donation, or disposal, talk with Karen about how to prepare.
Can I keep sentimental items?
Tell Karen which belongings you want to keep and set them aside before sale preparation. Discuss any family decisions that need to be settled as part of the planning conversation.
How long does an estate sale take to arrange?
Timing depends on the property, preparation needs, and availability. Share any deadlines during your consultation so Karen can discuss a realistic plan.
What happens to unsold belongings?
Discuss your preferences before the sale. Clean-up and haul-off services can be included in the conversation; the final plan and any separate charges should be agreed in advance.
How does funding work?
Contact Karen to discuss your estate’s needs. Availability, eligibility, and terms are reviewed individually; funding is not guaranteed.
Where can I find upcoming sales?
Visit Upcoming Sales for confirmed dates, locations, hours, and shopping details. Join the email list to receive announcements about future sales and events.
What are the payment, pickup, and return policies?
Check the details for the specific sale or online listing before purchasing. If a policy is not listed, contact Karen to confirm accepted payment methods, collection arrangements, and return terms.
How do I find coupons and online specials?
Check Coupons & Deals and Online Specials for current offers. Availability and offer terms will be shown with confirmed listings.